FAQ

Welcome to subecom.shop , your trusted destination for the finest fishing gear, bicycles, and camping essentials. We blend quality and fun in the world of nature and adventure.

Yes, absolutely. We deliver worldwide.

We take 48 to 72 hours to process your order, and then 1 to 3 weeks to deliver it to you, depending on the order volume we receive.

Our offices are located in London, United Kingdom. Our international warehouse is located in China.

Yes, wait 3 to 4 days after your order and ask us via email at Support@subecom.shop .

Our products are shipped separately according to your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will likely arrive soon.

We’re sorry to hear that. Simply send us a picture of the damaged item to the email address: Support@subecom.shop , and we will send you a similar replacement item as soon as possible.

IPECOM is located in London, UniTed Kingdom.

We apologize for the delay. Sometimes, international shipping can take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need assistance in tracking your package or want to inquire about it, please contact us by email at support@subecom.shop.

We do our best to resolve any issues our customers may encounter with their online items.